S-4.2 - Act respecting health services and social services

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49. If the medical examiner fails to communicate his or her conclusions to the user within 45 days after being referred a complaint, the medical examiner is deemed to have communicated negative conclusions to the user on the date of expiry of the time limit. Such failure gives rise to the right to apply to the review committee established under section 51.
1991, c. 42, s. 49; 1998, c. 39, s. 15; 2001, c. 43, s. 41.
49. The complaints officer of the regional board must examine a complaint within 45 days of receiving it.
Before the expiry of the time limit, he must inform the user, in writing, of his conclusions and give the reasons on which they are based and, at the same time, inform the user of the terms and conditions governing the remedy available to him before the complaints commissioner appointed by the Government under section 55. He must also inform the institution concerned and, where applicable, the intermediate resource or family-type resource of his conclusions without delay, giving reasons.
1991, c. 42, s. 49; 1998, c. 39, s. 15.
49. The senior management officer of the regional board must examine a complaint within 60 days of receiving it.
Before the expiry of the time limit, he must inform the user, in writing, of his conclusions and give the reasons on which they are based and, at the same time, inform the user of the terms and conditions governing the remedy available to him before the complaints commissioner appointed by the Government under section 55.
1991, c. 42, s. 49.