S-4.2 - Act respecting health services and social services

Full text
36. The user and any other person, including any member of the personnel of the institution, any midwife having entered into a service contract with the institution under section 259.2 and any member of the council of physicians, dentists and pharmacists, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the local service quality and complaints commissioner for examining a complaint or intervening, and provide access to and the communication of the information or documents contained in the user’s record; all such persons must also, unless they have a valid excuse, attend any meeting called by the local commissioner.
1991, c. 42, s. 36; 1998, c. 39, s. 8; 2001, c. 43, s. 41; 2005, c. 32, s. 13.
36. The user and any other person, including any member of the personnel of the institution, any midwife having entered into a service contract with the institution under section 259.2 and any member of the council of physicians, dentists and pharmacists, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the local service quality commissioner for the examination of a complaint, including access to and the communication of the information or documents contained in the user’s record ; all such persons must also, unless they have a valid excuse, attend any meeting called by the local commissioner.
1991, c. 42, s. 36; 1998, c. 39, s. 8; 2001, c. 43, s. 41; 2005, c. 32, s. 13.
36. The user and any other person, including any member of the personnel of the institution, any midwife having entered into a service contract with the institution under section 259.2 and any member of the council of physicians, dentists and pharmacists, must supply all information and, subject to the second paragraph of section 190 and section 218, all documents required by the local service quality commissioner for the examination of a complaint, including, notwithstanding section 19, access to and the communication of the information or documents contained in the user’s record ; all such persons must also, unless they have a valid excuse, attend any meeting called by the local commissioner.
1991, c. 42, s. 36; 1998, c. 39, s. 8; 2001, c. 43, s. 41.
36. Where the complaints officer fails to inform the user of his conclusions within the time prescribed in section 35, he is deemed to have transmitted negative conclusions to the user on the date on which the prescribed time expires.
Such failure gives rise to the remedy before the regional board.
1991, c. 42, s. 36; 1998, c. 39, s. 8.
36. Where the senior management officer fails to inform the user of his conclusions within the time prescribed in section 35, he is deemed to have transmitted negative conclusions to the user on the date on which the prescribed time expires.
In the case of a complaint in writing, such failure gives rise to the remedy before the regional board.
1991, c. 42, s. 36.