S-29.02 - Trust Companies and Savings Companies Act

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34. An authorized trust company must adhere to sound commercial practices.
In carrying on its financial institution activities, such practices include providing fair treatment to its clientele, in particular by
(1)  providing appropriate information;
(2)  adopting a policy for processing complaints filed by members of that clientele and resolving any disputes with them; and
(3)  keeping a complaints register.
2018, c. 23, s. 395.
In force: 2019-06-13
34. An authorized trust company must adhere to sound commercial practices.
In carrying on its financial institution activities, such practices include providing fair treatment to its clientele, in particular by
(1)  providing appropriate information;
(2)  adopting a policy for processing complaints filed by members of that clientele and resolving any disputes with them; and
(3)  keeping a complaints register.
2018, c. 23, s. 395.