51.1. The members of the staff of the commissioner shall assist any person who requires assistance in lodging a complaint.
They shall, in particular, assist the complainant in identifying the evidence required to substantiate his complaint.
In the case of complaints lodged with the commissioner or a police force, the members of the staff of the commissioner or of the police force shall see that the documents and evidence collected by the complainant are secured. They shall provide the complainant with a copy of the complaint together with a list of the documents and evidence collected by the complainant.