I-14.01 - Derivatives Act

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77. A complainant whose complaint has been registered in the complaints register may, if dissatisfied with the dealer’s or adviser’s processing of the complaint or the outcome, request the dealer or adviser to have the complaint record examined by the Authority.
The dealer or adviser is required to comply with the complainant’s request and send the record to the Authority.
2008, c. 24, s. 77; 2018, c. 23, s. 666.
77. A mediator may not be compelled to disclose anything revealed to or learned by the mediator in the exercise of mediation functions or to produce, before a court of justice or a person or body of the administrative branch exercising adjudicative functions, a document prepared or obtained in the course of those functions.
Despite section 9 of the Act respecting Access to documents held by public bodies and the Protection of personal information (chapter A-2.1), no person has a right of access to a document contained in the mediation record.
2008, c. 24, s. 77.