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D-9.2 - Act respecting the distribution of financial products and services

Section 187
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187. The Authority shall also receive the complaints made against distributors.
The Authority shall investigate complaints of a penal nature and, where it considers that there exists sufficient evidence that an offence has been committed, it shall institute proceedings.
The Authority shall examine complaints of a civil nature and may forward them to the distributor and insurer concerned.
The Authority shall, in a periodic report published in its bulletin, state the types of civil complaints it has received.
1998, c. 37, s. 187; O.C. 495-2004, s. 2; 2004, c. 37, s. 90.
187. The Agency shall also receive the complaints made against distributors.
The Agency shall investigate complaints of a penal nature and, where it considers that there exists sufficient evidence that an offence has been committed, it shall institute proceedings.
The Agency shall examine complaints of a civil nature and may forward them to the distributor and insurer concerned.
The Agency shall, in a periodic report published in its bulletin, state the types of civil complaints it has received.
1998, c. 37, s. 187; O.C. 495-2004, s. 2.
187. The Agency shall also receive the complaints made against distributors.
The Agency shall investigate complaints of a penal nature and, where it considers that there exists sufficient evidence that an offence has been committed, it shall institute proceedings.
The Agency shall examine complaints of a civil nature and may forward them to the distributor and insurer concerned.
The Agency shall, in a periodic report published in its bulletin, state the types of civil complaints it has received.
1998, c. 37, s. 187.
187. The Bureau shall also receive the complaints made against distributors.
The Bureau shall investigate complaints of a penal nature and, where it considers that there exists sufficient evidence that an offence has been committed, it shall institute proceedings.
The Bureau shall examine complaints of a civil nature and may forward them to the distributor and insurer concerned.
The Bureau shall, in a periodic report published in its bulletin, state the types of civil complaints it has received.
1998, c. 37, s. 187.
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