34. The Organization may act as conciliator or mediator in disputes between a broker or an agency and a client, if the parties so request. The same holds for disputes between brokers, between agencies, or between brokers and agencies; if all the parties are members of a real estate board, the Organization may only take on this role to protect the public.
The Organization may also arbitrate when reconciliation or mediation fails, if the parties so request.
The Organization may establish an arbitration committee and delegate its functions and powers under the second paragraph to the committee.
The committee’s operating and decision-making rules are to be determined by regulation of the Organization.
2008, c. 9, s. 34; 2013, c. 18, s. 23.