C-67.3 - Act respecting financial services cooperatives

Section 131.3 Disposition versions

2019-06-13

131.3. A person whose complaint has been registered in the complaints register may, if dissatisfied with the cooperative’s processing of the complaint or the outcome, request the cooperative to have the complaint record examined by the Authority.

If the cooperative is a credit union that is a member of a federation, the complaint record is examined by the federation rather than the Authority.

The cooperative is required to comply with the complainant’s request and send the record to the Authority or, in the case of a credit union that is a member of a federation, to the federation.

2002, c. 45, s. 309; 2004, c. 37, s. 90; 2018, c. 23, s. 106.

2004-12-17

131.3. The Authority may, if it considers appropriate, give written instructions to a financial services cooperative concerning the policy referred to in section 131.1.

Before exercising the power provided for in the first paragraph, the Authority must notify the cooperative of its intention and give it the opportunity to present observations.

2002, c. 45, s. 309; 2004, c. 37, s. 90.

2002-12-11

131.3. The Agency may, if it considers appropriate, give written instructions to a financial services cooperative concerning the policy referred to in section 131.1.

Before exercising the power provided for in the first paragraph, the Agency must notify the cooperative of its intention and give it the opportunity to present observations.

2002, c. 45, s. 309.