A-6.01 - Public Administration Act

Full text
6. A department or body that provides services directly to the public shall publish a service statement setting out its objectives with regard to the level and quality of the services provided.
The statement shall specify the time frame within which services are to be provided and give clear information on their nature and accessibility.
For the purposes of this Act, services to the public comprise services to individuals and services to enterprises.
2000, c. 8, s. 6.