S-4.2, r. 0.01 - Regulation respecting the certification of private seniors’ residence

Full text
44. The operator of a private seniors’ residence must inform the residents that they are entitled to address a complaint concerning the services that the resident received or ought to have received from the residence, directly to the local service quality and complaints commissioner of the integrated health and social services centre concerned.
The operator must make available, in a place accessible to residents and their visitors, the information about the exercise of the right and the information they need to file a complaint.
259-2018O.C. 259-2018, s. 44.
In force: 2018-04-05
44. The operator of a private seniors’ residence must inform the residents that they are entitled to address a complaint concerning the services that the resident received or ought to have received from the residence, directly to the local service quality and complaints commissioner of the integrated health and social services centre concerned.
The operator must make available, in a place accessible to residents and their visitors, the information about the exercise of the right and the information they need to file a complaint.
259-2018O.C. 259-2018, s. 44.