86. The coordinating office must make 3 unannounced visits per year to the residence while the childcare services are being provided to verify compliance with the Act and the regulations, including compliance with the conditions for recognition. The first visit must take place within 3 months after recognition is granted.
During each visit, the coordinating office verifies the premises and equipment used to provide childcare services, wherever they are located. It may also verify the compliance of the other elements provided for in the Act and regulations.
Unless it is acting in response to a complaint, the coordinating office does not verify any other rooms.
If the coordinating office finds that the Act or regulations are not being complied with, it must notify the home childcare provider in writing so that the provider remedies the non-compliance as soon as possible. The coordinating office must follow up on the situation.
The coordinating office may also make an unannounced visit to a home childcare provider following a complaint to verify the object and validity of the complaint. It must at that time inform the provider of the nature of the complaint during the visit.
A report must be drawn up on the visits and follow-up to a complaint.
O.C. 582-2006, s. 86; O.C. 1314-2013, s. 46.