O-7, r. 16 - Regulation respecting the conciliation and arbitration procedure for the accounts of members of the Ordre des optométristes du Québec

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2. A client who has a dispute with a member concerning the amount of an account for professional services that he has already paid in whole or in part may also file a written application for conciliation with the syndic within a 45-day period from the date of receipt of the account.
O.C. 1364-94, s. 2.