D-3, r. 12 - Regulation respecting the procedure for conciliation and arbitration of accounts of dentists

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2.05. The syndic shall proceed with the conciliation in the manner he considers most appropriate. He must, however, take the necessary measures to make sure he knows the reasons for the contestation of the amount of the fees by the patient and communicate those reasons to the dentist.
R.R.Q., 1981, c. D-3, r. 10, s. 2.05.