C-26, r. 14.1 - Code of ethics of chartered administrators

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41. Chartered administrators must respond promptly and at the latest within 30 days to any request made by a client with a view
(1)  to cause to be corrected any information that is inaccurate, incomplete or ambiguous with regard to the purposes for which it was collected, contained in a document concerning the client in any record established in the client’s respect;
(2)  to cause to be deleted any information that is outdated or not justified by the object of the record established in the client’s respect;
(3)  to prepare written comments and file them in the record established in the client’s respect.
Chartered administrators who respond to a request made under the first paragraph must, in addition to the requirements provided for in the second paragraph of article 40 of the Civil Code, give the applicant a copy free of charge of the corrected information or, as the case may be, an attestation that the information has been deleted or that comments have been filed in the record.
O.C. 45-2014, s. 41.